- Delivery will be sent after payment is completed. The delivery period is 7-20 days, and Saturdays and holidays based on the Korean date are not included in the delivery period.
- For some delayed warehousing or pre-order products, preparation may take approximately 7-14 more days.
- Delivery preparation time is from 11 a.m. in Korea. After that, the order paid will be shipped the next day.
- If the product has contamination and defects, return and exchange shipping is free.
- Shipping does not include import charges that must be paid when the package arrives in the destination country.
-All related fees are the responsibility of the recipient. If the customer refuses to receive the parcel, the products will be returned to Korea and will not be shipped again.
* Exchange and Refund
- Please apply for a return within 7 days of receiving the product.
- Return is not possible without prior written notice and a valid approval number.
- All sale items and discount items are non-returnable or exchangeable without exception.
- If the product is shipped incorrectly due to a defect, the brand will pay for it.
For return/exchange inquiries, please send it to the CONTACT bulletin board or firstname.lastname@example.org.